Trusted by 500+ Retail Brands

Convert Customer Feedback
into Actionable Insights

Transform support tickets, reviews, and returns into actionable merchandising improvements for your retail and e-commerce business.

35%
Return Reduction
2.5x
Faster Resolution
92%
Customer Satisfaction
$500K+
Avg. Annual Savings

Powerful Features

Everything you need to turn customer feedback into business growth

Omni-Channel Aggregation

Collect and unify feedback from voice calls, support tickets, reviews, and social media in one place.

Topic Clustering

AI-powered analysis automatically groups similar issues and identifies trending problems.

PDP Rewrite Suggestions

Get actionable recommendations to improve product descriptions based on customer questions.

Returns Analytics

Comprehensive dashboard showing return reasons and patterns to reduce future returns.

How It Works

Three simple steps to transform your customer feedback

1

Connect Your Channels

Integrate your support systems, review platforms, and return management tools in minutes.

2

AI Analyzes Feedback

Our AI engine processes and categorizes all feedback, identifying patterns and priorities.

3

Take Action

Receive clear, actionable recommendations to improve products, descriptions, and operations.

Perfect for Every Retail Business

From fashion to electronics, RetailRune adapts to your industry needs

Fashion & Apparel

Reduce sizing issues and fit complaints by analyzing return reasons and customer feedback to improve size guides and product descriptions.

  • Size chart optimization
  • Fabric description improvements
  • Fit feedback analysis

Electronics

Identify common technical questions and compatibility issues to create better product specifications and setup guides.

  • Technical spec clarity
  • Compatibility information
  • Setup guide improvements

Home & Furniture

Address dimension concerns and assembly questions by enhancing product pages with detailed measurements and instructions.

  • Dimension visualization
  • Assembly instructions
  • Material quality details

What Our Customers Say

Join hundreds of retail brands improving their customer experience

"RetailRune helped us reduce returns by 40% in just 3 months. The insights were incredibly actionable and easy to implement."

SJ
Sarah Johnson
VP of Operations, FashionHub

"The topic clustering feature is a game-changer. We can now identify and fix issues before they become major problems."

MC
Michael Chen
Director of E-commerce, TechGear

"Our customer satisfaction scores improved by 25% after implementing RetailRune's product page recommendations."

EP
Emily Parker
Head of Customer Experience, HomeStyle

Seamless Integrations

Connect with your existing tools in minutes

Shopify
Amazon
WooCommerce
Magento
BigCommerce
Zendesk

And many more platforms...

Request a custom integration

Why RetailRune?

Reduce Returns

Identify and fix the root causes of returns before they happen.

Improve Product Pages

Get data-driven suggestions to answer customer questions proactively.

Save Time

Automate feedback analysis and focus on implementing improvements.

Increase Satisfaction

Address customer concerns systematically and improve overall experience.

Return Rate -35%
Customer Satisfaction +42%
Support Efficiency +58%

Simple, Transparent Pricing

Choose the plan that fits your business needs

Starter

Perfect for small businesses

$299 /month
  • Up to 2 stores/channels
  • 5,000 feedback items/month
  • Basic analytics dashboard
  • Email support
Get Started
Popular

Professional

For growing businesses

$699 /month
  • Up to 10 stores/channels
  • 25,000 feedback items/month
  • Advanced analytics & insights
  • Priority support
  • API access
Get Started

Enterprise

For large organizations

Custom
  • Unlimited stores/channels
  • Unlimited feedback items
  • Custom integrations
  • Dedicated account manager
  • SLA guarantee
Contact Sales

Get Started Today

Ready to transform your customer feedback into actionable insights?

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